Technology can do more than bring dispute resolution online, it can also improve and enhance traditional in-person mediation in a number of ways.
In the first of two interviews, Professor Orna Rabinovich-Einy talks about the challenges of using technology in mediation, and matters of accountability and confidentiality. She also describes a successful ODR project in Israel.
In the second interview, Orna addresses the question of how technology can enhance accountability in mediation in more details, and tackles the vexed issue of confidentiality and whether it really is – and should be – the holy grail in mediation.
Together with Ethan Katsh, Orna Rabinovich-Einy published “Digital Justice: Technology and the Internet of Disputes” in 2018, which addresses all aspects of justice and dispute resolution in the online world. You can read a series of reviews of it here https://www.amazon.co.uk/Digital-Justice-Technology-Internet-Disputes-ebook/dp/B06XD6SMNH
For another take on how technology can improve in person mediation, read this article by Alyson Carrel and Noam Ebner https://scholarship.law.missouri.edu/cgi/viewcontent.cgi?article=1836&context=jdr
With new technology come new disputes. In this recent article, Orna talks about disputes that are arising out of the increased use of blockchain technology https://scholarship.law.missouri.edu/jdr/vol2019/iss2/6/
Prof. Orna Rabinovich-Einy
Vice Dean and Professor at the Faculty of Law, University of Haifa
Click here for Orna’s Academic Profile
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