The technology is widely available to transform the world of dispute resolution but what does this look like and how could this change justice systems around the globe? Listen to Colin Rule, co-founder of Modria – the world’s first big ODR platform.
Continuing this series of digital resources on Online Dispute Resolution (ODR), this interview from 2015 with Colin Rule, founder of Modria, one of the first big ODR platforms explains the functionality of this platform to show how online dispute resolution works in practice. He shows how early intervention and “triage” can help resolve huge numbers of disputes quickly, and dispels the myth that online dispute resolution platforms only work for low value consumer disputes. In 2017 Modria were acquired by Tyler Technologies to broaden its portfolio of courts and justice solutions.
Further Resources on ODR
This earlier interview with Colin Rule gives a much broader view of ODR, the Modria platform and the challenges and opportunities for disputes resolution in the digital age.
Colin Rule talks about the role of ODR in providing access to justice in this article https://www.okbar.org/barjournal/aug2019/obj9006rule/
This article looks in more detail at the fascinating interface between ODR and artificial intelligence http://www.newhandshake.org/SCU/ai.pdf
Resources for Undergraduate and Postgraduate Law Students